常遇到寄信時被退信,經由退信的錯誤代碼可大概判斷問題出在哪,整理網路上查到的DSN(Delivery Status Notification)資料方便判斷
標準格式為#x.y.z,x、y、z為阿拉伯數字
2.X.X:2表示成功
4.X.X:4表示有問題,但可能是短暫性故障,時好時壞。
5.X.X:5表示永久性的問題,需要經過設定或調整處理才能正常運作
DSN的第二碼
1:表示Addressing Status
2:表示Mailbox Status
3:表示Mail System Status
4:表示Network and Routing Status
5:表示Mail Delivery Protocol Status
6:表示Message Content or Media Status
7:表示Security or Policy Status
X.1.0 Other address status
X.1.1 Bad destination mailbox address
X.1.2 Bad destination system address
X.1.3 Bad destination mailbox address syntax
X.1.4 Destination mailbox address ambiguous
X.1.5 Destination mailbox address valid
X.1.6 Mailbox has moved
X.1.7 Bad sender's mailbox address syntax
X.1.8 Bad sender's system address
X.2.0 Other or undefined mailbox status
X.2.1 Mailbox disabled, not accepting messages
X.2.2 Mailbox full
X.2.3 Message length exceeds administrative limit
X.2.4 Mailing list expansion problem
X.3.0 Other or undefined mail system status
X.3.1 Mail system full
X.3.2 System not accepting network messages
X.3.3 System not capable of selected features
X.3.4 Message too big for system
X.4.0 Other or undefined network or routing status
X.4.1 No answer from host
X.4.2 Bad connection
X.4.3 Routing server failure
X.4.4 Unable to route
X.4.5 Network congestion
X.4.6 Routing loop detected
X.4.7 Delivery time expired
X.5.0 Other or undefined protocol status
X.5.1 Invalid command
X.5.2 Syntax error
X.5.3 Too many recipients
X.5.4 Invalid command arguments
X.5.5 Wrong protocol version
X.6.0 Other or undefined media error
X.6.1 Media not supported
X.6.2 Conversion required and prohibited
X.6.3 Conversion required but not supported
X.6.4 Conversion with loss performed
X.6.5 Conversion failed
X.7.0 Other or undefined security status
X.7.1 Delivery not authorized, message refused
X.7.2 Mailing list expansion prohibited
X.7.3 Security conversion required but not possible
X.7.4 Security features not supported
X.7.5 Cryptographic failure
X.7.6 Cryptographic algorithm not supported
X.7.7 Message integrity failure
常見問題:
#4.3.1
硬碟空間不足
#4.3.2
由管理者主動從Exchange System Manager的SMTP Virtual Server Queue中退回信件
#4.4.1
對方主機沒有反應,通常是由網路傳輸所造成的錯誤,系統會再主動重試多次
#4.4.2
Connection已經被中斷,通常是由於網路問題造成,或者是對方mail server已經Down了
#4.4.6
是指信件傳送已經超過了SMTP所設的最大Hop Count
應檢查是否Routing或某些設定造成loop
#4.4.7
是指超過傳送限件的期限,經常發生於對方限制接收信件的Recipient數或者某些通訊協定造成Time Out
#5.0.0
SMTP Address Space沒有可Route的對象
DNS查詢不到欲傳送的主機記錄
Routing Group之間沒有設Messaging Connector
SMTP Protocol錯誤
#5.1.0
如聯絡人未設e-mail位址
Outlook 將信件存成一個檔,然後在離線狀態下打開並且回覆信件
#5.1.1
E-Mail位址不存在於對方的組織中
#5.1.3
沒有e-mail位址型態
#5.1.4
兩個物件有兩個相同的e-mail位址
#5.2.3
超過己方Exchange 2000伺服器限制的大小容量
#5.3.3
通常是由於使用BDAT指令傳送,而對方的SMTP伺服器的硬碟空間不夠所致
#5.4.0
查詢DNS沒有發現 Authoritative host記錄
Smarthost 指定錯誤
FQDN 名稱存在於 HOSTS file (fixed in W2K SP3)
DNS 失效
SMTP Virtual Server沒有一個有效的FQDN
無效或沒有SMTP address spaces
#5.7.1
沒有反解IP
被列入IP黑名單而遭拒絕
被SMTP Connector限制寄出
Mail relay限制,經常發生於Outlook Express使用SMTP寄信時.
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